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Twilio tool cover The Twilio tool lets your agent send text messages during a conversation. Use it to send confirmation codes, appointment reminders, order updates, or follow-up information to your users.

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Using the Twilio tool

Add the Twilio tool to your agent from Tools → Add tool → Twilio. You can also add tools directly from inside a Playbook or Integration step. Once added, you can call the Twilio tool from inside a Playbook or Workflow.

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Actions

ActionDescription
Send SMSSend a text message to a specified phone number.

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Learn more about integrations

Integrate with third-party tools

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